Welcome to Your JGK Kirana Store, your go-to destination for fresh and quality groceries. We want to make your shopping experience delightful, so let's lay out some terms to ensure clarity and satisfaction for both of us.

1. Ordering and Delivery:

Placing an order: When you select items and proceed to checkout, you are making an offer to purchase those goods. We reserve the right to accept or decline this offer.

Delivery: We'll do our best to get your groceries to your doorstep on time. Delays might occur due to unforeseen circumstances, but we'll always keep you informed.

2. Freshness Guarantee:

We guarantee the freshness and quality of our products. If you receive any item that doesn't meet your expectations, let us know, and we'll make it right.

3. Substitutions:

Sometimes, a specific item might be unavailable. In such cases, we may substitute it with a similar product of equal or higher value, unless you specify otherwise in your order notes.

4. Pricing and Payment:

Our prices are transparent, and we strive to keep them accurate. In the rare event of a pricing error, we'll notify you before processing your order.

Payment can be made securely online. We currently accept credit/debit cards and Cash on Delivery (COD).

5. Returns and Refunds:

If you're not satisfied with a product, let us know within 24 hours of receiving your order. We'll either replace it or issue a refund, depending on the circumstances.

6. Account and Security:

Creating an account helps us serve you better. Keep your login credentials secure, and let us know immediately if you suspect any unauthorized access.

7. Privacy:

We respect your privacy. The information you provide is used solely for processing orders and improving your shopping experience. Check our Privacy Policy for details.

8. Communication:

By placing an order, you agree to receive order-related communications such as confirmations and updates. You can opt-in for promotional emails too!

9. Force Majeure:

We won't be liable for any failure to perform our obligations if it's due to events beyond our control, like natural disasters, acts of government, or unforeseen emergencies.

10. Governing Law:

These terms are governed by the laws of Your Country/Region. Any disputes will be handled in the courts of Your Jurisdiction.

Thank you for choosing Your JGK Kirana Store. We're committed to making your grocery shopping convenient and enjoyable. If you have any questions, feel free to reach out. Happy shopping!